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Drill & Hammer Is committed to provide a high quality of home & Commercial Maintenance Services as part of creating a value system around their customer.

Quality is a continuous improvement process which Drill and Hammer is driven by, to achieving and exceeding customer expectations.

Highest quality possible with the least cost can be achieved by eliminating mistakes, therefore to achieve this we have set the following objectives:

  • Ensuring our staff are fully competent through continuous assessment of their skills and training
  • Setting appropriate KPIs for each work instruction/job.
  • Surveys after Jobs done to understand the weaknesses and opportunities to improve our performance